Shipping
All in-stock pieces are carefully prepared and dispatched within 24 hours of your order (excluding weekends and public holidays). All orders are shipped via Registered Post with tracking provided.
If the piece is not currently in stock, it will be individually handcrafted by our team of artisans. This process takes approximately 2 to 4 days, as each moissanite stone is meticulously set by hand to meet our exacting standards of brilliance and craftsmanship.
International Shipping
We offer FREE Worldwide Shipping Delivery in 3 to 7 working days. Orders containing personalised items will require an additional day for handling.
European Union
Ace Diamonds now offers delivery with no additional taxes and fees to all countries within the European Union. Please visit acediamondsmoissanite.com to browse and buy with no fees and fast delivery.
Shipping Restrictions
At this time we are unable to ship orders to certain addresses such as student/campus accommodation, hotels, restaurants, or forwarding addresses. Orders made to any of these addresses will be cancelled.
The delivery address of your order must match the location site on which you place your order. Orders made from a different location site than the delivery address will be automatically cancelled. Please select the correct location site for your order from the link in the corner of every page.